Frequently Asked Questions
Everything you need to know about your Banana Club experience.
What is the typical shipping time for an order?
We offer standard shipping which typically takes 3-5 business days, and express shipping which arrives within 1-2 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our returns portal, print your prepaid label, and drop the package at any authorized shipping point.
Are Banana Club products ethically sourced?
Absolutely. We partner with certified manufacturers who prioritize fair wages, safe working conditions, and sustainable textile production.
How should I care for my Banana Club apparel?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry to prevent shrinkage and preserve color vibrancy.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.